Contact
Two addresses. Write to the one that matches what you need, and the message reaches the right person.
General contact
For the site itself: a partnership, a press question, or a notice that is not about a broken page.
A question about an account, a listing or a payment belongs on the support address below.
Bugs and questions
Something on the site does not work, or you have a question about an account, a listing, or coins that did not arrive.
What makes the message useful
- The address of the page.
- What you did, and what you expected to happen.
- The e-mail address of the account, when the question is about one.
Leave out the password, a code from an authenticator app and a recovery code. We do not ask for them.
Often there is a shorter way
A forgotten password is reset from its own page. The link sends a message to the address on the account.
A listing with untrue figures, inappropriate content, a server that belongs to someone else, or spam is reported from that listing, after you sign in. A moderator reads the report.
How a listing is added, and how ownership is confirmed, is written on its own page.
A removed listing can be put back for 90 days. You cannot do that yourself: write to support and name the listing. A deleted account cannot be put back. The address and the password are erased at once.